Privacy Policy
Last Updated: January 24, 2025
Key Highlights
At Optevo, we prioritize your privacy and the security of your data. Here’s a summary of the most important points in this policy:
- Data Collection: We collect your name, contact details, and data you provide for platform use.
- How We Use It: To deliver services, improve the platform, and comply with legal requirements.
- Your Rights: You can access, update, or delete your data at any time.
- Retention and Security: We retain data only as necessary and use advanced security measures to protect it.
- AI Features: AI is used to enhance workflows, provide insights, and automate tasks. You can opt out of certain features if desired.
1. Overview
Optevo® Inc. (“Optevo,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our Optevo Platform, which includes:
- www.optevo.com
- my.optevo.com
- www.optevo.ai
- Any other Optevo websites or products that link to this Privacy Policy
By using the Optevo Platform, you agree to the practices described in this Privacy Policy. We recommend you review it periodically as it may be updated.
2. Personal Information We Collect
We collect information necessary to provide our services and improve your experience.
Types of Information We Collect
- Identifiers: Name, email address, job title, phone number, and language preference.
- User Data: Information you provide when signing up, downloading resources, or completing forms.
- Third-Party Sources: Data from marketing lists or business partners.
How We Collect It
- Directly from You: When you interact with the Optevo Platform (e.g., filling out forms or creating an account).
- Automatically: Using cookies, IP addresses, and system data to improve functionality and enhance your experience.
3. How We Use Your Personal Information
Your data is used to:
- Deliver services and features you request.
- Provide updates, recommendations, and insights.
- Improve user experience through analytics and AI features.
- Process payments and manage billing.
- Comply with legal and regulatory requirements.
- Prevent unauthorized access or fraudulent activity.
4. Use of AI Technology
The Optevo Platform incorporates AI features to enhance productivity, automate workflows, and provide actionable insights.
How AI Processes Your Data
- Collected Data: AI processes user-provided data, such as task details, team interactions, and uploaded content.
- Purpose:
- Automating workflows and task prioritization
- Delivering tailored recommendations and insights
- Detecting and mitigating fraudulent activities
- Anonymization: Wherever possible, data is anonymized or aggregated to protect individual privacy.
Automated Decision-Making
AI features may involve automated decisions, such as task prioritization or workflow suggestions. If you wish to review or dispute an AI-driven outcome, you may contact us for human intervention.
Third-Party AI Providers
We may partner with third-party AI providers (e.g., machine learning platforms). These providers are required to adhere to strict data protection agreements.
Your Control Over AI Features
- Opt-Out: You can disable AI-driven features in your account settings or by contacting us directly.
- Transparency: For more information about how AI processes your data, contact us at privacy@Optevo.com.
5. Sharing Your Personal Information
We do not sell your data for direct marketing purposes without your consent. However, we may share your information in these cases:
- With Service Providers: Vendors assisting with operations (e.g., payment processing, analytics) under confidentiality agreements.
- For Co-Branded Promotions: Shared with partners when you participate in joint promotions, with your explicit consent.
- Within Optevo: Shared among our affiliates and subsidiaries for operational purposes.
- Legal and Safety Requirements: Disclosed to comply with laws or protect our rights and users.
- Business Transactions: Transferred as part of mergers, acquisitions, or sales of assets.
6. Retention and Security
- Data Retention: We retain your personal information only as long as necessary for the purposes described or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
- Security Measures:
- Data is encrypted during transmission and storage
- Access is restricted to authorized personnel only
- Regular monitoring and audits ensure compliance with security standards
7. Your Rights
Depending on your location, you may have specific rights regarding your data:
- Access: View the personal data we hold about you.
- Correction: Request updates to incorrect or incomplete data.
- Deletion: Ask us to delete your data, where applicable.
- Objection: Restrict certain processing activities, including AI-based decisions.
To exercise your rights, contact us at privacy@Optevo.com. We may need to verify your identity to process your request.
8. Children’s Privacy
The Optevo Platform is designed for businesses and organizations. It is not directed at individuals under the age of 18, and we do not knowingly collect data from individuals under 18.
If we become aware that someone under 18 has provided personal information, we will delete it promptly. Parents or guardians who believe their child has shared information with us can contact privacy@optevo.com to request its deletion.
9. International Use of the Optevo Platform
Optevo operates globally, with primary operations in the United States. We comply with:
- GDPR (Europe): Users have rights regarding automated processing and the ability to opt out.
- CCPA (California, USA): California residents can opt out of certain processing and request data disclosure.
- Other Jurisdictions: We align with laws such as Canada’s PIPEDA and Australia’s Privacy Act.
For region-specific questions, contact privacy@Optevo.com.
10. Links to Other Websites
Our platform may contain links to external websites. These websites have their own privacy policies, and Optevo is not responsible for their practices. Please review their policies before engaging with them.
11. Contact Us
If you have questions about this Privacy Policy or wish to make a request, you can reach us at:
Privacy Officer
Optevo® Inc.
PO BOX 20712
Boulder, CO 80308
Email: privacy@Optevo.com
If we need to contact you, we may do so via email, phone, or mail.
Updated: January 23, 2025
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