Privacy Policy

Last Updated: March 4, 2025

Key Highlights

At Optevo, we prioritize your privacy and the security of your data. Here’s a summary of the most important points in this policy:

Data Collection: We collect your name, contact details, and data you provide for platform use.
How We Use It: To deliver services, improve the platform, and comply with legal requirements.
Your Rights: You can access, update, or delete your data at any time.
Retention and Security: We retain data only as necessary and use advanced security measures to protect it.
AI Features: AI is used to enhance workflows, provide insights, and automate tasks. You can opt out of certain features if desired.

1. Overview

Optevo® Inc. (“Optevo,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our Optevo Platform, which includes:

www.optevo.com
my.optevo.com
www.optevo.ai‍
Any other Optevo websites or products that link to this Privacy Policy

By using the Optevo Platform, you agree to the practices described in this Privacy Policy. We recommend you review it periodically as it may be updated.

2. Personal Information We Collect

We collect information necessary to provide our services and improve your experience.

Types of Information We Collect

Identifiers: Name, email address, job title, phone number, and language preference.‍
User Data: Information you provide when signing up, downloading resources, or completing forms.
Third-Party Sources: Data from marketing lists or business partners.

How We Collect It‍

Directly from You: When you interact with the Optevo Platform (e.g., filling out forms or creating an account).
Automatically: Using cookies, IP addresses, and system data to improve functionality and enhance your experience.

3. How We Use Your Personal Information

Your data is used to:

Deliver services and features you request.
Provide updates, recommendations, and insights.
Improve user experience through analytics and AI features.
Process payments and manage billing.
Comply with legal and regulatory requirements.
Prevent unauthorized access or fraudulent activity.

4. Use of AI Technology

Optevo AI and Machine Learning Capabilities

Optevo utilizes AI and machine learning (ML) technologies to enhance workflows, automate processes, and provide valuable insights to users. By leveraging AI, Optevo continuously enhances productivity, providing smarter task management, workflow automation, and predictive insights—without compromising user privacy or control over data.

To continuously improve Optevo’s AI capabilities, we may use aggregated, anonymized, and non-identifiable metadata from user interactions, including:

Spelling and Language Processing – Enhancing grammar, auto-correction, and text predictions.
Workflow and Task Optimization – Identifying trends to improve automation and productivity recommendations.
Scheduling and Productivity Enhancements – Understanding general patterns to optimize scheduling and task prioritization.
System Performance Improvements – Increasing AI accuracy and responsiveness based on platform-wide insights.

Optevo does not use specific user content, proprietary data, or custom-trained AI models for general AI training. Only non-identifiable, aggregated usage metadata is used to improve Optevo’s system-wide performance.

AI Transparency and User Control

Optevo is committed to AI transparency. Users can access insights on how AI recommendations are generated, adjust preferences, or opt out of specific AI features. We believe AI should enhance productivity, not replace human decision-making.

User AI Training Responsibilities

Users acknowledge that:

They own and control their proprietary data and any AI models they train within Optevo.
They must comply with applicable laws and ethical AI guidelines.
They cannot use AI models within Optevo for harmful, deceptive, discriminatory, or illegal purposes.
Optevo provides tools and controls for managing AI-related interactions but does not regulate user-trained models.
Optevo does not assume responsibility for the outcomes of user-trained AI models—users are solely responsible for the compliance, accuracy, and ethical use of AI-generated outputs within their business environment.

Third-Party API Usage (Google, Microsoft, Apple)

Optevo allows users to sync their calendars with Google, Microsoft, or Apple services for scheduling purposes. However, Optevo does not access, process, or use data from these services beyond syncing calendar events for user convenience.

Optevo does not use data obtained via Google Workspace, Microsoft, or Apple APIs to develop, improve, or train AI and ML models.
Calendar sync functionality is strictly for user-requested scheduling and does not involve storing or analyzing event content.
Calendar sync strictly facilitates scheduling functionality without processing event details. No calendar data is stored or used beyond real-time synchronization initiated by the user.
Optevo complies with all Google, Microsoft, and Apple API policies regarding data access and privacy.

How AI Processes Your Data

Collected Data: AI processes user-provided data such as task details, team interactions, and uploaded content.
Purpose:
- Automating workflows and task prioritization.
- Delivering tailored recommendations and insights.
- Detecting and mitigating fraudulent activities.
- Enhancing AI accuracy through aggregated, anonymized system-wide metadata.
User-Controlled AI Training: Users may choose to train their own AI models within Optevo using their proprietary data. These models remain under the user's control and are not used by Optevo for any external AI training purposes.
Anonymization: Wherever possible, data is anonymized or aggregated to protect individual privacy.

Automated Decision-Making

AI functionalities may involve automated decisions (e.g., task prioritization). Users can request human intervention if they wish to review or dispute an AI-driven outcome.

Third-Party AI Providers

We may partner with third-party AI providers (e.g., machine learning platforms). These providers adhere to strict data protection agreements.

Future-Proofing Against Regulatory Changes

Optevo aligns its AI development with evolving global regulations and ethical AI standards, ensuring compliance with industry-leading data protection frameworks such as GDPR, CCPA, and emerging AI governance policies.

Opting Out of AI Functionalities

Optevo allows users the ability to opt out of AI-driven capabilities within the platform. Users can disable AI-driven insights and automation in their account settings or by contacting us directly. AI-related processing will be limited based on user preferences.

5. Sharing Your Personal Information

We do not sell user data for direct marketing without consent. Additionally, Optevo does not use or share data obtained via Google Workspace, Microsoft, or Apple APIs for the purpose of training, improving, or developing AI or ML models. Data accessed through these APIs is strictly used to provide the requested functionality within the Optevo Platform and in compliance with each provider’s respective policies.

Third-Party API Data (Google, Microsoft, Apple)

Optevo does not use or share data obtained via Google Workspace, Microsoft, or Apple APIs for the purpose of training, improving, or developing AI or ML models.
Data accessed through these APIs is strictly used to provide the requested functionality within the Optevo Platform and in compliance with each provider’s respective policies.
User-Controlled AI Data: If a user chooses to train AI within Optevo, they retain full ownership and control over their data and models. Optevo does not use this data beyond the scope of the specific AI services requested by the user.

6. Retention and Security

Data Retention: We retain your personal information only as long as necessary for the purposes described or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
Security Measures:‍
- Data is encrypted during transmission and storage
- Access is restricted to authorized personnel only
- Regular monitoring and audits ensure compliance with security standards

7. Your Rights

Depending on your location, you may have specific rights regarding your data:

Access: View the personal data we hold about you.‍
Correction: Request updates to incorrect or incomplete data.‍
Deletion: Ask us to delete your data, where applicable.
Objection: Restrict certain processing activities, including AI-based decisions.

To exercise your rights, contact us at privacy@Optevo.com. We may need to verify your identity to process your request.

8. Children’s Privacy

The Optevo Platform is designed for businesses and organizations. It is not directed at individuals under the age of 18, and we do not knowingly collect data from individuals under 18.

If we become aware that someone under 18 has provided personal information, we will delete it promptly. Parents or guardians who believe their child has shared information with us can contact privacy@optevo.com to request its deletion.

9. International Use of the Optevo Platform

Optevo operates globally, with primary operations in the United States. We comply with:

GDPR (Europe): Users have rights regarding automated processing and the ability to opt out.
CCPA (California, USA): California residents can opt out of certain processing and request data disclosure.
Other Jurisdictions: We align with laws such as Canada’s PIPEDA and Australia’s Privacy Act.

For region-specific questions, contact privacy@Optevo.com.

10. Links to Other Websites

Our platform may contain links to external websites. These websites have their own privacy policies, and Optevo is not responsible for their practices. Please review their policies before engaging with them.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request, you can reach us at:

Privacy Officer
Optevo® Inc.
PO BOX 20712
Boulder, CO 80308
privacy@Optevo.com
+1 303-423-4372